· Smile before you pick up the telephone or wear your headset with Microphone
· Decide what you want to say. Make a Headline statement in your mind.
· Greet the caller with a nice hello and acknowledge his call stating your name and Organization if it is at the workplace.
· Affirm or Re-affirm the name of the person you are talking to.
· For more tips and classes on English Speaking Skills Join ICASL School English Language Institute. International Coach & CIEFL Trainers with MNC experience
· Spoken English Classes in the morning.
· Voice & Accent Afternoon & Evening Batches
· Get Smart . Get Jobs. Gain Interview Skills
· Spoken English Classes in the morning.
· Voice & Accent Afternoon & Evening Batches