A Tamilnadu based hospitality company, based at Yelagiri is looking for Reception Manager.
Desirables:
· The person must be a graduate or an MBA in Hotel Management (or in any other stream from hospitality domain)
· 2-3 years experience from the field.
· Very good interpersonal skill with command over English and Tamil
· Pleasing personality and convincing nature is highly desirable.
· Must be a team player and capable to communicate and direct the responsibilities as desired.
· Must be self motivated to get the requisite job done at own level and career focused to see the growth.
Responsibility
· Guest handling and relationship
· Supervising the floor operations such as allotment for rooms, food/beverages, staff handling, stock, cleanliness etc.
· Tracking and managing the accommodation facilities for the customers and ensuring timely maintenance of the facilities.
· Managing promotional activities for the concern
· Co-ordinating with vendors/suppliers as and when required
· Collecting regular feedbacks from customers and initiating quality improvement for the service.
· Managing Data entry Operations through online and offline such as reservation, guest data management, payment details, billing/invoicing etc.
· Call handling and requisite follow-ups with guests
Remuneration: based on industry standards and experience
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